How long does delivery take?
Fast and reliable delivery is crucial for your project timeline. Whether you need same-day printing, next working day delivery, or scheduled bulk shipments, our production and shipping services ensure your banners arrive exactly when needed. If you can't find the information you're looking for on this page, please visit our Heras Fence Banners & Covers FAQs page for more details.
Production Times & Lead Times
Standard production:
- Simple text: 2–3 working days
- Logo/graphics: 3–4 working days
- Complex designs: 4–5 working days
- Mesh covers: 3–5 working days
Express production:
- 24h service: Up to 10 banners (50% surcharge)
- 48h service: Up to 50 banners (25% surcharge)
- Same-day: Simple designs, collection only
Factors affecting time: artwork delays, custom sizing, special materials, bulk orders, peak season demand.
Emergency banner service:
- Same-day collection before 10am
- Next-day delivery before 2pm order cut-off
- Weekend production (surcharge)
- Express couriers for critical deadlines
Requirements: print-ready artwork, confirmed payment, standard sizes, limited material options for fastest turnaround.
- Coordinated delivery dates
- Phased multi-site deliveries
- Weather contingency planning
- Weekend delivery available
Guarantees: dispatch confirmation 24h prior, tracking info supplied, alternative arrangements if delays occur.
Shipping Options & Coverage
Standard UK delivery: Royal Mail 48, DPD Next Day, DHL Express, pallet delivery.
Express options: DPD 10:30am, DHL 9am, same-day courier (within 50 miles), Saturday delivery.
Special services: site delivery, secure location drop, call-before-delivery, proof of delivery.
Yes — UK mainland standard rates apply. NI, Highlands, and islands may have surcharges or longer lead times. International shipping available with customs paperwork handled by us.
Standard: Free UK mainland delivery over £150. Small banners £8.95, standard £12.95, pallet £19.95.
Express: DPD 10:30am £24.95, DHL 9am £34.95, same-day £45–£85, Saturday +£15.95.
Bulk: pallet £45.95, multiple drops £25.95 each, timed slots £19.95.
Order Processing & Dispatch
- Orders processed within 2–4h of payment
- Production starts after artwork approval
- Cut-off: 2pm for same-day dispatch (stock items)
- Weekend orders processed Monday
Dispatch confirmation and tracking sent by email/SMS. Pre-dispatch quality check on all orders.
Tracking provided via email and courier portals, SMS delivery alerts for most services, real-time GPS tracking for same-day couriers. Delay or weather alerts sent proactively.
Special Delivery Requirements
Yes — we coordinate with site managers, follow safety protocols, plan for restricted access, and offer flexible delivery windows.
Yes — installation guides, video tutorials, and telephone support are included. Professional installation available locally, regionally, and nationally via our partner network.
We resolve delivery issues within 4 hours. Damaged/missing items are replaced same day where possible. Contact our delivery helpline, email, or live chat for urgent assistance.